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The logistics and transport market is strongly influenced by technological innovations in the 4.0 field. From Amazon to its competitors, we are witnessing the race towards the most sustainable, enabling, and pervasive technology capable of making every process LEAN. The sector has been particularly innovated thanks to large companies that have opened the digital roads in critical processes. Digital Document and process management solutions represent the natural evolution in logistics and Transport Management in all organizational departments from warehouse management and cargo handling to HR. Platforms are requested that are capable of managing documents, content, and data in the service of value governance are required to make strategic decisions.
The platform allows digitization of every critical process, reducing storage and search costs. It drastically reduces the costs generated by "useless" work on processes, eliminates waiting times in the loading of orders, and bills and invoices, allowing the internal department to become more streamlined and efficient in the management of each business process.
Highlighting managed processes, value solutions, and new digital processes
"Control signatures, automate complete payment unlocking, document delivery and receipt of goods" Solution
Digital management of CMR signatures for international transport. The DMS system orchestrates the management of the digital document, between the ERP system, the customer portal, and the digital signature system (CMS Adiuto). The digitally signed CMR, through Adiuto, is available for the on-site Accounting Office workers in real time, without having to wait (weeks) for the signed paper to be returned. Collection of signed CMRs for Transport performed by third parties and verification of completeness to unlock the payment of supplier invoices. The payment of transport invoices performed by third parties is automatically unlocked in the presence of all CMRs and all shipments and all journeys invoiced on each individual invoice.
The solution's main advantages are: digitization of the process, receipt of the document in the company at the same time as the delivery of the goods, integration of the signed document into the document management flow without the need to carry out scans (saving time). Among the different wastes eliminated, the cancellation of the risk of loss of signed documents is emphasized. The automation of the completeness check of the signed CMRs enables the payment of each transport supplier invoice, the system automatically verifies the presence of the signed CMR (proof of delivery) for all shipments subject to invoice. Before, the control was performed manually by the administration.
"Smart and Digital Management of anomalies with transport tickets" Solution
All anomalies found in the entire business process, from planning and collection, up to the final delivery of the goods: for each anomaly, a new process is started on Adiuto, accompanying the ticket with any attachments. The system automatically involves all the responsible areas, depending on the type of tickets/anomalies (70 types), tracing all of the management phases. Traceability of anomalies, timely and coordinated interventions between the various offices with the optimization of effectiveness and efficiency. Each anomaly is managed through a proactive tool towards the operator, with automated control and automatic alerts. The tool has also enabled the analytics phase, allowing the most frequent types of anomalies to be highlighted, and to develop plans for targeted preventive and corrective actions. Thanks to Adiuto's BPM and DMS solutions for attachment management, smart process management allows making the work efficient, light and transparent for Customer Service, Logistics, Accounting, Claims, Warehouse, Workshop & Maintenance, HR.