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Digitization helps to bring the trend of the maritime transport market closer to that of raw materials, therefore with less pronounced peaks and shorter cycles. The sector has ample room for improvement in terms of digital innovation, leaving room for groups with a more industrial and long-term approach. Digital evolution is expected to also transform the work of shipyards, with technology that will increasingly take the place of manual labor. There is an exogenous factor that may represent an opportunity or threat to the sector: the new limit on ship emissions imposed starting in 2020. This limit will have a disruptive effect for all players active on the shipping market in various capacities, also contributing to investments in sustainability through digital technological innovations in this market.
Platforms for sharing, real-time information management is an important advantage for the industry. The digitization of processes from documentation to supply chain processes, from critical issues in HR and performance evaluation, represents the answer that this sector needs to navigate the new digital era. The market will be increasingly transparent, brokers more structured, and maritime transport will be more integrated into the wider supply chain of goods.
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News: Featured Solutions
Digital Port Operation Management
"Digital management practices for Port of Call Ships" Solution
For each stopover planned on ERP, a process is automatically started that is activated in the days before the stopover for the start of activities. During the process, the system guides the operator in the collection of the necessary documents and mandatory data for the correct processing of the file. The Accounting Office has information available immediately, having a single point of reference where you can find everything you need for the correct invoicing.
Digitization of a ship's Port of Call practice folder. For each port of call (Cargo, Tanker, Cruise) a process is automatically started (from planning on ERP) for the collection of all the related documentation. Traceability of documents and data that were previously collected on heterogeneous unstructured formats, real-time availability of updated information for all offices, without duplication of data. Reduced accounting processing time for a port of call and reduced errors due to malformed and distributed data.
Unpaid Customer Management
"Digital management of bad debt" Solution
In the event of a customer default, the administration initiates a default management process. The detail of the process is represented by the amounts paid, in which the system automatically reports the missing fee, retrieving the information from the matched invoices. The system guides the operators in the process of recovering the credit, automatically notifying the offices upon fixed deadlines. In the event of non-payment, a default file is opened, giving rise to the legal file, in which the billing and legal departments upload all the relevant documentation. At this stage there is also a direct involvement of the external legal office, which accesses the system via web, for consultation and updating of the file. The process ends when the legal case is closed.
The system has made it possible to completely digitize the management of defaults, activating a series of automatic alerts at set deadlines, effectively eliminating any manual activity by operators and drastically reducing the percentage of errors and latencies in the management of debt collection. With the digital management of the legal file, the objectives of digitizing the entire file and gathering all the relevant information/documents in a single area have also been achieved, enabling the external legal department's direct and proactive involvement. This has made it possible to permanently eliminate any kind of communication/exchange of unstructured data via e-mail or other channels, thus reducing the percentage of errors and management time.