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- Market: Manufacturing / Sector: Modular Kitchen
- Application Areas: Quality, Administration - Finance and Control
Company Profile
The customer has always produced only kitchens, created and produced to improve the life of those who, every day, live in the most convivial space in the home. Excellent quality products are designed and manufactured exclusively in Italy, which are truly sustainable for every Italian family and for young people. That's why a customer's kitchen is born from authentic values such as commitment, honesty, respect and originality in Italy and in over 40 countries around the world, with a constantly expanding market. The customer produces over 30,000 kitchens every year, with more than 30 models and 200 finishes. They manufacture 3,000 doors a day on 130 operating machines. The 2 factories with 50,000 m2 of production area produce 4 pieces of furniture every minute, on 2 production lines, with quality control cameras throughout the supply chain. In the automated warehouse, 5,000 packages are handled every day, with instant tracking and control of all production, for 20 loads per day of goods shipped. 160 employees. 30% of the turnover concerns the foreign market, in particular Central America, Southeast Asia, and the United Arab Emirates. The kitchens are in the warehouse up to 24 hours before leaving for the domestic and international destinations that will become their home. The products are distributed in more than 40 countries around the world, at more than 1,000 points of sale, with 250 showrooms active only outside of Italy.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
Paper documentation with high cataloging and search times for each document.
The Quality Office has unstructured and unshared paper information.
Opportunity Emerged (Strength/Opportunity)
High level of computerization and Digital Culture.
Digitization of production and administration.
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Waste of Time
The documentation was completely on paper, with high cataloguing and search times for each document, the transport documents were printed on carbonless copy paper and, once signed, were manually reordered and catalogued in special containers.
Dematerialization has allowed the centrality of information and the reduction of time losses on processes.
Disorganization
The Quality Office and the Maintenance Office had paper information, unstructured and not shared with the company. Thanks to the Adiuto project, the digitalization of Quality has allowed for a more efficient organization.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
The configuration carried out with the customer involved numerous business areas and numerous document management processes.
The documents are now easily searchable, both from the Adiuto interface and directly from the company management. Some documents, through the use of workflows, are sent automatically to the recipient (customer, carrier, deposit, etc.). Information is always available and shared between the various offices. The process of shipping the goods has been strengthened with the introduction of the loading report and photos of the truck at the time of loading. Administrative and accounting documents are dematerialized and stored digitally with legal value.
Maintenance of machinery and equipment is better structured and implemented with additional controls and useful information for traceability and cost.
Quality and safety documents are managed in rigorous workflows and all of them are required to have a well-defined authorization and distribution cycle, ensuring deadlines, documents, and an approval cycle.
How
First phase of project: Implementation of WFM ad hoc for Process Quality and administration.
Second phase of the project:
- Extension of the Quality Area's project
- Entering the digital signature security area.
- Maintenance area extension project.
- Integration with Delivery Control.
Who
- Suppliers
- Accounting
- Quality and safety
- Maintenance
Solutions
Customer Area
The information is now neatly placed in the specific document categories and accessible to all users who are entitled to it. All documents have links to other documents related to the same sale or order, thus forming an electronic folder containing the entire document flow.
Graphometric signature process
A signature is no longer required from the carrier for each DDT, but a summary file (load report) has been created, which is signed with graphometric signature and saved directly in Adiuto. From each DDT, its signed loading report can be seen.
DDT signature and photo
The copy of the DDT signed in the original by the customer is inserted in Adiuto by massive scanning of unordered sheets, drastically reducing the storage time. A photo shooting application has been integrated, that allows a photo of the license plate of the transporter who picks up the goods, so as to strengthen the shipping process in the event of a possible dispute.
Golive is in progress with Delivery Control, allowing the driver to have the DDT documents signed on their handheld and to take photos of the damaged packages (as well as specific maps, routes, and traceability).
Standard storage
Storage of documents in digital mode on AdiCloud.it. Through Adiuto and AdiCloud.it GSE, invoices are managed and stored digitally.
Commercial
All documents related to shipments, both foreign and domestic, are stored on Adiuto to ensure a fast and fluent search.
Suppliers Area
The documents can be accessed by all the offices directly concerned by the management, greatly reducing the search times and obtaining an orderly cataloguing of the documents. The documents are stored digitally in accordance with the law on AdiCloud.it
Accounting Area
Documents stored digitally on AdiCloud.it, avoiding printing.
Quality and Safety Area
Documents are accessible by the whole company, issued automatically. Each user can only see the documents with which they are concerned.
Quality System Flows
Optimized management of the signing process. Exportable document approval history, viewable by inspectors. Automatic reminders about expired documents.
Maintenance Area
Personal management of vehicles, lines, and equipment
Maintenance flows
Maintenance management is fully scheduled through a calendar of scheduled commitments. The workflow reminds maintenance of all of the next month's commitments, reminds the supplier of the intervention and shows the data and the various KPIs to the dedicated company structures (it is possible to evaluate machine stops, line stops, maintenance costs, fault repeatability, etc...)
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Process automation
- Digital quality
- Digital document signing process
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Quality & Compliance
Standard processes, standard activities, controls and inspections: digital quality according to Adiuto
Read more
Administration / Finance and control
AFC as a component of the value chain for business simplification and support
Read more