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- Market: Manufacturing / Sector: Home appliances
- Application Areas: Quality
Company Profile
Historical Italian manufacturer of climate control appliances and small appliances, especially coffee machines, cleaning products, and home goods. Through a series of important acquisitions in Italy and abroad, 2018 turnover amounted to 2 billion euro with a net profit of 184 million euro.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
Resistance to investment in vertical solutions
The customer had purchased a vertical platform in the past, however, it proved to be very inflexible and very expensive in terms of maintenance and customization.
Opportunity Emerged (Strength/Opportunity)
Customer's willingness to engineer the process
The CAPA management position intends to revamp the process from scratch using more effective tools than the current Excel spreadsheet.
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Extra Processes
Previous management involved compiling Excel sheets that often had to be recompiled due to incomplete information. Digital CAPA and non-compliance management in a structured flow eliminates unnecessary tasks and streamlines the process.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
Structure a CAPA management process based on databases and approval workflows instead of the current management done on Excel sheets.
How
Through the BPM module and the use of Phantom documents, corrective and preventive actions are managed in order to eliminate non-conformities. The CAPA flow will be dependent on a primary workflow called “Deviations”.
Who
Instead of the current Excel spreadsheet, the quality department will have an efficient tool to monitor the process, considered critical, at its disposal.
Solutions
Adiuto will manage the activities undertaken to eliminate the causes of a non-conformity, defect or other undesirable situation, in order to prevent its recurrence. Adiuto will allow demonstration of compliance with respect to regulatory standards. Any problems encountered will be documented, monitored, analyzed to identify the cause, corrected, and prevented.
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Improved compliance percentages
- Traceability of data and information
- Timely distribution of critical information to involved users
- Planning and control in the various phases of the project
- Lead time reduction
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Quality & Compliance
Standard processes, standard activities, controls and inspections: digital quality according to Adiuto
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