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- Market: Food - Beverage / Sector: Canned food
- Application Areas: Quality, Production, Procurement, Logistics, Environment and Safety, Administration - Finance and Control
Company Profile
A company founded in 1985, it produces all sizes in glass, tubes, and boxes for the Retail market, as well as industrial semi-finished products in metal drums. The plant is the largest production site of tomato derivatives for third-party brands in northern Italy.
Adiuto Analysis
Our Method for Success Stories.
Criticality Highlighted (Weaknesses/Threats)
The customer's criticality was to be able to quickly track and verify the presence and validity of any type of document required for a supplier to operate within the plant.
Opportunity Emerged (Strength/Opportunity)
Culture of Digitization
Dematerialization of management processes
Organization of BPM document flow for monitoring suppliers and employee requests
Traceability and completeness of administrative information
Waste mapping according to the Lean approach
Identification of waste areas on which to make processes more efficient.
Defects
Time for the resolution of processing errors
Overproduction
Unnecessary production or incorrect planning
Waste of time
Waste of time in the process steps
Talent waste
Inefficient allocation of resources
Extra Processes
More work or higher quality not required
Useless Mobility
Inefficient handling of resources
Disorganization
Inefficient archiving or inventory
Transport not necessary
Unnecessary handling of products and materials
Waste of Time
Cut down on wasted time reviewing procedures and related documents. Up to 50 business days per year of wasted time managing provider service activation processes. Adiuto checks all necessary documents by job type and activity to be performed.
Talent Waste
Correct placement of resources by suppliers, thanks to the correct allocation of customer requests selected by the Adiuto DMS.
Useless Mobility
Mobility managed through the verification of documents related to suppliers, Alerts with periodic document expiration dates and for possible missing documents in the intervention scheduling phase.
Adiuto Approach
Solutions are identified, implemented, and customized.
What
During the scheduling of a supplier intervention within the company, the staff starts the "Intervention by Supplier" process in Adiuto, which takes care of checking the presence and validity of every single document needed, and in case they are missing, sends a notification about the lack of such documents by e-mail, so everything is automated, and most of the time, at the time of scheduling, the documents are all present. The Adiuto solution through BPM and DMS manages the records of all suppliers with their individual employees. For each job description, it checks a list of required documents.
How
When a supplier's intervention was scheduled with the customer, the internal staff had to take care of checking the presence and validity of:
1) all documents relating to the company providing the service
2) all documents relating to the personnel who would have carried out the work
3) the lack of documents created delays and blockages to actions
A document workflow has been created within Adiuto that allows entering and scheduling each "intervention of a supplier" within the system, going to select the supplier and the company's employees who will intervene. Adiuto automatically checks the presence and the validity of all the necessary documents for the work that will be carried out and for the employees' task based on the master data and the previously uploaded files. In addition, for periodic documents, the system warns staff about possible deadlines.
When an intervention by an external company is scheduled, in case there are missing or expired documents, the workflow automatically notifies the staff which documents are not present and/or expired, and which of the supplier's employees are involved. If all documents are present, the workflow continues and manages the life cycle of the action.
Who
Employee administration of suppliers for maintenance, logistics, facilities.
Solutions
Through Adiuto DMS and Adiuto BPM, the customer has stored all the suppliers and related employees who could provide activities at its plants. The employees were catalogued according to the job performed (example: crane operator, truck driver, boiler maker, gardener, programmer, etc.). Each job was associated with a list of required documents related to the work carried out (example: driver's license, truck driver's certificate, height work certificate, PLE certificate, etc....).
Advantages
A summary of the main advantages of the Adiuto solution presented.
- Lower employment of staff
- Traceability of documents
- Paper removal
- Constant monitoring of documentation
- Checking the validity of each document with an email alert
Content and Process Management
Technological and methodological solutions for each critical process.
Processes Managed by Area
Application Areas of Process Management solutions.
Marketing / Sales & Post-Sales
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Human Resources / Environment and security
Job security, Qualifications, and Training. The person at the heart of digital transformation
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Administration / Finance and control
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